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If you are having issues, please submit a report below.
The latest reports from users having issues in Austin come from postal codes 78704, 78767, 78705, 78752, 78744, 78741, 78745 and 78702.
Astound Broadband is an American telecommunications company that provides broadband internet, TV and phone services. Astound acquired and combined Wave Broadband, RCN and Grande Communications into single, nationwide brand.
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What isn't working?
Please let us know what issue you are experiencing with Astound Broadband:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Astound Broadband?
2.42 out of 5 22,130 ratings
Thank you!
Problems in the last 24 hours in Austin, Texas
The chart below shows the number of Astound Broadband reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Astound Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Astound Broadband users through our website.
Internet (77%)
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Wi-fi (9%)
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Total Blackout (8%)
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E-mail (3%)
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TV (3%)
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Phone (%)
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Live Outage Map Near Austin, Travis County, Texas
The most recent Astound Broadband outage reports came from the following cities:Austin, Del Valle, Pflugerville and Manor.
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| City | Problem Type | Report Time |
|---|---|---|
 Austin | Internet | |
| Austin | Internet | |
| Austin | Internet | |
| Austin | Internet | |
| Austin | Internet | |
| Austin | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Astound Broadband Issues Reports Near Austin, Texas
Latest outage, problems and issue reports in Austin and nearby locations:
- Amanda Zamora (@amzam) reported fromAustin, Texas
@grandecom is service out in east Austin? Have no internet after resetting
- Carlos Fco. (@carlosfcopr) reported fromAustin, Texas
Hey @grandecom any update on the internet outage in the 78741 area??
Astound Broadband Issues Reports
Latest outage, problems and issue reports in social media:
- Anand (@api@mas.to) (@anandpiyer) reported
@WaveConnects RT from response to @gowave_g: Do you have any updates on when the outage will be resolved? It's been more than 30 hours now and I've received *nothing* on the progress. Honestly, the worst company I've dealt with ever. Atleast keep your customers updated on what's going on!
- bkmncob (@bkmncob) reported
@WaveConnects Internet down since about 11pm last night in cap hill seattle
- Andree Cordts (@AndreeCordts) reported
@WaveConnects we are on camano island WA and we are still having issues with internet going out every 10 min. All my neighbors have called for service And we all have appointments with your technicians between this week and next week.your people saying its our equipment.. odd no?
- Danny Graham (@dgrahamcentral) reported
@RCNconnects has me very frustrated! A tech came to replace a modem at noon today, and an hour later, it started going up and down every 20 minutes. No tech can come until Friday. No supervisor would talk to me or escalate the issue. I've been a customer for 3 loyal years!
- llama_drama (@Drama_Llama74) reported
@RCNconnects Still no internet yet you say I am connected. I have rebooted. Hard reboot and still nothing. I can go to downdector and see 82% are having internet issues. So what is it?
- Nick@kghpswing (@KGHPSWING) reported
@RCNconnects And still nothing about the 6 hour Internet downtime in Kitsap County we suffered yesterday? Your phone support knows nothing about what's going on. What does it take to post an acknowledgement of an issue and an estimated time of repair? I pay $80/month for service. Do better.
- Brobot (@thebrobotic) reported
@dodgerbro206 @WaveConnects What a joke of an ISP. Never thought I’d miss Xfinity.
- adam (@adambreznock) reported
@WaveConnects Outage in Dixon CA since yesterday morning. Any word on when it could be fixed?
- Dante (@DanteBourne) reported
@WaveConnects Any way I can get an update on the outage outside of Seattle? Hard to work from home without internet
- Brian Conley (@BaghdadBrian) reported
@WaveConnects You've overlooked all of your customers on Mt Hood apparently! What's the status for our service to be back on?
