The pros and cons of being a claims adjuster include job security, good money, and a change of scenery at the cost of inconsistent hours, emotionally charged situations, and safety concerns. Some people say being a claims adjuster is the toughest job in the insurance industry. It's easy to see why. Dealing with people who have suffered loss is not easy.
The job often attracts lots of anger and animosity from people who, expecting major payouts, find that they are being offered less than expected. There are also large caseloads, the length of time it sometimes takes to complete an insurance claim, and general occupational stress.
On the other hand, as a claims adjuster you do get to make a difference in people's lives. It's your job to meet with people, determine their losses, and help things get back to normal as soon as possible.
Claims adjusters face some physically and emotionally challenging situations. However, it is rewarding to be able to help someone recover during a devastating time in their lives. If you're willing to take the risk involved for the benefit, it is well worth it.
Benefits of being a staff claims adjuster:
A steady paycheck that does not fluctuate from month to month
Opportunities to help others
Constant changes in scenery (office, field visits)
Employment benefits like health insurance, dental coverage, paid vacation, and company contributions towards your retirement (401K) plan
Work a fixed number of hours per week
Training and professional development are paid for by the company
Company-issued laptops and the possibility of a company car
However, there are cons and these include:
Inconsistent hours
Can be emotionally draining
Safety concerns
Less flexibility in your time and the type of assignment you accept
Lots of overtime work and short vacations allotted
A college degree is typically required
